Service has improved 100% since we started. Initially not all of our termite traps were being inspected by the employee who I understand is not employed anymore. Many of the traps were still buried after he left the premises. I complained and this was resolved.
Scott always does a great job, addresses any issues we have, is so flexible about scheduling, and is polite and professional. Billing is simple. Customer service is outstanding.
I like that when I call your business someone answers the phone. I also am very happy with my technician Scott. He does a great job and always handles. Any concerns that I have.
The personalized contact and service is a huge draw for me. Whether over the phone or live, I have experienced very sincere help and assistance. You just don't see that much in today's world.