A service staff that can come to my home in a reasonable length of time. Perform required service or maintenance.
We appreciate the neat and professional service done so in a neat and timely way ! Great job on our recent service to our elevator.
Mike & Roxana Johnson
North Canton, Ohio 44720
The chairlift is a life saver and works well. Response for service is quick and technicians are both competent and friendly once you get to the right place. What do I not like? Automated answering services/trees that are not designed for ease of use. Your phone service makes it far from easy to get to the right party for making a service appointment. Once you get there, all is well, but getting there is less than "half the fun." (Otherwise your score would have been a perfect 10.)
Love my stairlift it's easy to use and makes my life easier. The service techs are so nice, polite and knowledgeable . Can't go wrong with this company.
I love my elevator. It was really helpful when I was on crutches and my grand-dog, Luci, uses it all the time since back surgery! No more carrying heavy stuff upstairs- we let Darth (L.E.Vator) do all the work!
Although when I encounter a problem with my stairclimber I would like immediate service and support. I know that is highly unlikely. I was able to get next day service and a competent service person to correct the problem.
Their Service Technicians that came to my house (two occasions) were very professional and corrected the issue quickly.
Thank you
Ed Chapman
We have used our chairlift for over two years and are very pleased with its operation. We have not had any problems with it and use it on a daily basis. We have already recommended Arrow Lift to good friends and they bought 2 lifts about a year and a half ago.