Having the elevator is great. The people in the service department are great and easy to work with. I have to say the installation process was painful.
The elevator that we have in our home works exceptionally well. It is well maintained by the folks at Arrow Lift. If we have had a minor setback, Nikki has been able to assist us as quickly and efficiently as time allows. The technicians are knowledgeable and very personable. Of late, Chris has gone above and beyond to insure the operation of the elevator. We definitely receive all star service!
Our serviceman was very knowledgeable and professional. He addressed all the problems. He was efficient and courteous. My mother enjoys chairlift to the second floor and a lift in the garage.
Lift chair seems to work as it should. Never had a problem other than the seat adjustment seems sensetive. Sometimes the switch gets unstable as if seat does not sit properly. The maintance individule didn't speak or advise what he was doing, or if we had any issues or problems.
( you may not want to use my statement to promote sales for your company)
Both of my lifts (stair/chair) are functional and helpful. They make my house more accessible, for myself and family visiting. The staff at Arrow Lift is always pleasant and responsive.