When you call you can speak with a person, that makes a big impact on how you relate to the business you earlier chose to buy from. In the few years we have used Arrow, their employees have always been friendly and helpful. They are not always able to just drop what they are doing to help you because they are busy (they got they way by how they treat people). When they cannot get to you right away you can sense they genuinely wish they could. I highly recommend Arrow Lift to anyone needing their type of service. When they do service your equipment it is done right. We are grateful for them
The chair lifts work and this is great. The second one which is in the basement shakes, rattles, and rolls but we can live with it as is for now,
Your field people are all great to work with.
The chairlift is very beneficial to me but without the service it would have become useless. I have the premium plan which is well worth having. The service people are very nice and professional . They do an excellent job of fixing whatever problems come up.
My husband can no longer go up our stairs. This has been a blessing as it helps to get him from our garage in our lower level upstairs to the main part of our home. This enables us to stay in our home as we age.