My husband can no longer go up our stairs. This has been a blessing as it helps to get him from our garage in our lower level upstairs to the main part of our home. This enables us to stay in our home as we age.
The reliability of both the equipment and service people. Always respond quickly to any problem. It's only happened once in all the years I've had the equipment which I got after hurricane Ike.
The repair were scheduled on a timely basis. The technician was efficient and curtious. He pointed out the problems, discussed how to reset the unit, and repaired the broken parts. We are very happy with the results.