My stair lift is a Stannah but is serviced by Arrow Lift The service received was wonderful. The two you men who were here did a good job and explained everything. My stair lift is running smoothly.
Professionalism and knowledge of the sales representative.
The company initiated the call to look at the stairlift
Technician was on time and answered my questions
Once the contract was signed, I understood the length of time it would take to deliver the product and the expected amount of time for installation. This allowed me to schedule my time accordingly.
This company is amazing, from first contact for cost, to installation, up to date arrival times, checking up during the first year and to coming out for a year check up. Everyone I have talked to are, polite, knowledgeable, compassionate and professional.
Thank you so very much
The two time I have had Arrow Lift come to my home for a repair the technicians have been very friendly, professional and knowledgeable about their work. I spent about 18 months with Stannah techs trying to repair their chair lift, changing parts every time. Arrow tech was able to resolve the issue in 30 minutes without having to replace anything.
Technician (Jeff) gave me s heads up when he was close. He did s thorough inspection and reset of the equipment and left with everything working in fine order.
The man that came to check out our Stannah stair chair was very polite and did a thorough maintenance inspection and even tightened the arm on the chair. He arrived when he said he would be. Very satisfied.