Ascend Software Sales

   322 Reviews
575 W Madison St
Waterloo, WI 53594-2491
8778758663
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Recent Reviews:


nothing comes to mind
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The platform is fairly easy to use, the technical help is fantastic
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I like how fast credit cards get processed.
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always great follow up! Thank you
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It is easy to use, saves time and integrates with quickbooks.
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110% best support! That’s most important when you buy any POS! We have been with Ascend since the first day we opened, 15years ago. I have never had a reason to look at any other systems.
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Everything works well and if there is a problem support is always great. I would like to see a function added that would allow the ability to add a % for CC transactions.
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Simple system. Works great for our business. Not loving the cloud... when the internet goes down we cannot function in any capacity... Otherwise great and the customer support is stellar
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The software is intuitive and easy to use & the people are always patient and cheerfully helpful!
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Ascend - people and software - does a great job. It a cornerstone for running our business!
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Products have the hardware required to optimally run the software. The services are prompt and deliver as promised.
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Always working to make it easier for us to run our business. Constant improvement. Customer Service is amazing. Bookkeeping is a game changer, and Sarah Homman is a true blessing to have on my team.
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We use Ascend daily it gets the job done. We still run into plenty of inventory pricing issues. Case Quantities often change when updates are done.
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Ease of use. However, in the service center, when a WO is marked completed it should be rescheduled to the completed date and prompted to assign to a tech for the current day.
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I have been a client for 15years. Ascend just gets better!
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Very knowledgable staff. Patrick knew just what we needed and was clear in describing our options.
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I enjoy the easy to contact support when needed. Also, I enjoy that updates occur regularly and to our benefit. Showing that things are constantly innovated and improved to keep pace with the ever changing needs of bicycle retailers. Finally, I enjoy all of the reports and analytics that are available. These metrics are crucial to us for measuring where we have been, where we are at, and where we are going.
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We have constant problems. With margins and other things
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The interface with all the different Distributors make it easy to order and keep track of inventory, The New list builders that are in HQ are great to see your best customers
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Helped me get Ascend Pay installed. They were quick in getting me my new credit card terminals and everything installed. It all works much better than the last system.
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