Felicia at your river city location was so so super helpful and awesome. She made the whole experience extra comfortable and listened to our needs and helped us find out what worked best for us. You need 100 more employees just like her! I have already recommended family members and friends to pay her a visit. If it wasn't for her I definitely would not have bought my new mattress and bed frame. I will returning for more when I buy my house next May because of her
I appreciate that the sales clerks give us space to look around. I was disappointed though to learn that customers are now required to purchase the protection plan when financing for more than 12 months. I think it is excessive to require me to buy 5 years of protection when I am only financing for 24 months. Otherwise, it was a wonderful experience and I am looking forward to delivery.
The male manager there is very helpful ! Also gabby and Allison are great employees at this furniture store. We went in there just to "look" and came out with a new bed! We get it this week and I have never been so excited to be getting a new bed!! I will definitely be going back here .
It was not high pressure but the sales associate was focused on us and our needs. When we wanted space, we got it. When we needed him, he was there. We changed our mind several times during the process but we never felt like it was a bother to him. Gerard was the right guy for us.