The sales associate, Allison, was very friendly and informative and guided us to a reclining sofa and recliner that the two of us with different tastes could agree on. Although we told her at the outset that we were just browsing, we bought the items at that time. The only thing we are disappointed in is that we could have checked the comfort and prices in the store and then ordered online at about $80+ for each of the two items. Next time, we will think about doing just that.
Friendly atmosphere, good music, no pressures, very clean, and furniture was artistically arranged and salesman was kind and was able to save me a little money when asked. I was not too impressed with the protection policy because it left out one important thing, stitching coming apart, its excluded.