This was our second time making a purchase with the help of Noel in the store. She has been great every time we have visited. We look forward to shopping again in the future.
I appreciated the experience from the moment I stepped in the store in Albany Ga and connected with a Sales Associate that helped finalize my purchase. I appreciated the phone calls I received to setup a delivery date and time. I appreciated a reminder phone call confirming my time and date. The delivery was on time and everyone that I met or communicated with from the beginning to the end were very professional.
While I love the sectional that I purchased, the customer service after the fact has been less than exceptable. I contacted Ashley's this past Sunday regarding my sectional being damaged during set up and have yet to hear back from them.
Beautiful selection of durable and comfortable furniture, excellent customer service and delivery was a breeze, the gentleman were professional and did an excellent job!
Got a bed mixed up from supplier issues but it was as painless as it could possibly be to get it corrected. Everyone went above and beyond with help and service.
Very happy with product.Disappointed that merchandise was not available at store, had to be ordered and had to drive over an hour to distribution center when item became available. Pleasantly surprised when item was ready ready 10 days from placement of order instead of 2-3 week delivery date given at time of sale