My purchases were delivered on time and were just what I ordered. The salesperson was friendly and knowledgeable about the furniture available. The delivery men were very careful, polite, respectful, and placed my new pieces where I wanted them. They even moved a piece of my furniture to another room to make space for new chairs. The sofa that I ordered was damaged and there was no problem sending it back. It will arrive later than I wanted but I was very satisfied that Ashley was willing to reorder the sofa and deliver it at no cost to me. I was very pleased with the personnel and service by this business.
Elizabeth Cobb
Ashley Wilson is a wonderful sales person. She is easy to work with and she will try to get you exactly what you want.
The delivery team was wonderful, courteous, friendly and both with a great sense of humor.
I love shopping with Ashley and it’s employees are great.
I am very satisfied with the quality of each item purchased. Not only did my family & I experience excellent professional customer service within the store, but also during the delivery/setup of our furniture. From arrival to the store/showroom (just to browse, not intending to make any purchase wahtsoever) to the delivery, I greatly appreciate the patience and professionalism of each person. This experience has earned a future purchase from my family.
Attractive furniture; Reasonable prices; Excellent customer service (Cassandra Pitts at the Columbus, Ga. location is my go to person!);
Timely delivery
Great product, just what I was looking for. The day after delivery I found a small tear on the arm of the sofa. They are sending me s replacement arm and a tech to install it. So far good service
Ashley furniture is timeless and very stylish. I love shopping at Ashley. You have the best design team ever… I love my leather Sofa and Loveseat set. It’s very sophisticated like me. Kudos to you Ashley furniture and team.
I had the best salesman ever to help me through it all. His name is James Bonner, he is the best and knows his stuff. Kudos to James for being an awesome salesman. Thank you!
Satisfied customer
Dorothy Arnold of Columbus, Georgia
First of all, your sales person, James, was very easy to work with. We did not purchase on our first visit but came back the next weekend. Requested James and he met us in the mattress department. We decided on a mattress, got a mattress cover and finalized the deal. James said it would take about 2 weeks for delivery. That was ok. However, I got a text on Monday or Tuesday of the next week that said my mattress could be delivered on Thursday or Friday. That was earlier than expected, but I scheduled it for Friday. They arrived within their time frame and brought the mattress in. Everything was great! My daughter is planning to go to Ashley for her next mattress.