The quality of the bed I bought was amazing, and Kim was a very attentive associate in Danville, VA. She actually cared about my needs instead of using high-pressured sales tactics. She earned a customer for life.
Great quality furniture for very reasonable prices. I would like to give a shout out to Kim in the Danville, Va. office. She is a great sales person and she is and will be my go to person from now on. We had a bad experience with another sales person in Lynchburg, Va. that turned me away from Ashley but my Husband convinced me to go to the one in Danville and I’m thankful I did. Kim was absolutely wonderful. We were going to purchase a single item but we actually purchased a whole bedroom suite.
After a bad experience, at another furniture retailer, which resulted in us canceling our order... we went to Ashley. Ashley had nearly the same couch set, for a lower price. Not only did we save a little money, Ashley actually delivered early, instead of delaying my delivery 3 times, like the other resort did.
Your Danville store offered quality products with great selections to choose from, products were displayed with easy access for inspection, the sales associates and office personnel who assisted with the sale were knowledgeable, courteous and presented information thoroughly. The delivery process was also handled professionally and by very efficient personnel.
Overall, Ashley Furniture provided an excellent purchasing experience of which I would highly recommend to anyone.