Our salesman was very knowledgeable, attentive without being overbearing and gave great recommendations without being pushy. And my kids love the couch!!
Sales people were friendly and courteous.
Delivery people were prompt, courteous, and careful with my belongings.
One piece was damaged in shipping and it was quickly pointed out and I was given options on how to proceed. A replacement was immediately ordered and am eagerly awaiting its delivery.
Very friendly professional and accommodating staff!!
We had to select furniture for a couple different condominiums, and they were most helpful and knowledgeable.
We expect that delivery and product will be as wonderful!
Honestly, I haven’t gotten my big furniture yet because of move in dates, but I would recommend Ashley’s in Fort Walton Beach mainly because of the employees. Sarah did an amazing job with helping me and my wife get our first time new furniture!! By the time we got done, it felt like we had known her for a year instead of a few hours. All the other staff was very helpful and friendly as well!
Great customer service from Jamie the manager, and Sharon sales person.
Very kind and lots of patience with us.
But happy in the end, and will return to get some other pieces in the store!!
The sofa and recline is classy, comfortable and durable. The leather set is well worth the money!
Shannon and the Ft. Walton Beach team was professional, very knowledgeable and very easy to do business with. Because the team at Ft. Walton Beach had such a customer first mindset
verse the management in my local Crestview area, the wife and I drove 45 minutes to do business with them. Great customer service and awesome furniture, definitely will be making that drive again for my next purchase!!..
Wasn't fearful, when picking Ashley. Not familiar with local furniture stores, not sure on their word for service.
Not because my granddaughter works at the FWB store had nothing to do with my decisions.
Received the recliner earlier than expected, but am "happy" I have the recliner now. Fits the layout in MY room, feels good to lean back and have feet up higher, than the recliner in our living room. I already talking to husband about a new "dining table, and/or new bed..his reply was "we will wait awhile until we can rid of table, or bed. I thank each and everyone I came in contact when visiting the FWB store.