This was our first purchase from Ashley! It won’t be the last! The sales person was awesome! No pressure at all. We told her we were just looking and she let us look without pushing us. We hadn’t planned to buy from the first place we went but I am so glad we did!
Find and purchase was wonderful, however delivery date was wayyyyy longer than stated (next time I'll have delivery date on the contract), AND delivery executed on time stated when finally stated ...
Mary at the Pensacola FL store was extremely kind, very patient and so pleasantly helpful. She's a great asset to the Ashley name and she went above and beyond to help. It was greatly appreciated. Also, the guys that delivered the furniture were also extremely kind and pleasant. They worked quickly and professionally. I'll definitely be shopping at Ashley again.
I was a little nervous about purchasing a sofa without actually seeing it, but I was pleasantly surprised when it came. The cushions are very well made and will not wear out for a very long time. My only negative comment would be that the chaise cushion does not snug under the back cushion. Not life-threatening, I really love this sofa. Thanks so much.
Buy my new couch was such an easy process! Lucy at the store in Pensacola was so nice and so helpful. She helped me pick out the perfect couch for me. The white glove delivery service was incredible. I would highly recommend it to anyone that buys furniture and needs it delivered.
Keith was able to help me find a sofa sleeper that was the right size for my apartment, and that was attractive. The delivery folks were unable to get the original one into the room, but were very gracious about taking it back and delivering the new one.