Our original purchase would not fit in our space. So it had to be returned and we needed a quick turnaround and exchange it for something different. It was more expensive, but it was the only thing that would work in our space. Five days after it was delivered. It went on sale and would’ve saved us $800. I reached out to my sales person she said since we had financed it at 24 months we had no options and we could not get any refund or any more product. We have considered purchasing another chair or piece for that but absolutely would not go back and purchase from there again because of the poor customer service after the fact. She’s an amazing sales person, but I didn’t feel like she fought for us on that one.
Mom loves her adjustable bed. Says it is softer than she remembers. She's trying to adjust to it. The men who delivered and set up the bed were awesome. Very professional. They had it set up in no time. Adjusted the height for mom. That made her happy. Thank you so much.
We had the best experience when purchasing our new living room furniture. The staff in the store were amazing and knowledgeable. The tracking system for our delivery was great. The men that delivered our furniture were professional and friendly. Overall the best experience we’ve had to date.
I love all the furniture I’ve bought from Ashley’s and I’m especially enjoying our recent dining room purchase. Super satisfied with the style and functionality. The customer service was great from the store (sales rep Mrs Griffin) to the delivery guys.
I would recommend Ashley Furniture to all my friends and family for quality Furniture at an affordable price. The staff were professional and friendly, they helped me find the perfect bedroom set at a great price.
The delivery crew was great. Professional, friendly and polite! So far, we are enjoying our new powered sectional. We've only had it for 5 days, but no issues. My wife and I have purchased many furniture items from Ashley's Furniture and all have been solid.
Good quality , attractive , good prices on sale, great delivery team. My person who took the order was very helpful . Shawanda Tuff was a great salesperson!!! She kept me informed about everything and delivery procedures .