The products are more affordable than most furniture stores in the area. Melissa in the Jacksonville Regency store was amazing to work with! The store manager ( I cant remember her name) I think it was Abbie or Ellie. She was great to work with as well!
Sofa ordered from your outlet store on Beach Blvd in Jacksonville Fl on Wed June 25th. The delivery people were courteous and had unpacked outside of the building. We definitely
would purchase items from your stores. [NAME REMOVED]
I NEEDED to be able to purchase off the floor and the outlet store was THE answer. No pressure, easy to shop, and loaded up and took it home in minutes.
great sales approach, good quality furniture. Price was significantly higher than other out-of-state sources (like over $1000) but we felt lik it was worth it for set-up/delivery, and supporting locals. That said, we asked the salesman for a potential price adjustment to a round number $3k ($69 off) and his manager told him it would come out of his commission. TERRIBLE!!!!! we paid the extra to ensure he got his just rewards. Bad leadership, the markup on this furniture was huge, corporate should have taken the hit. Now we tell everyone that she was a schmuck but that the salesman was terrific.
I did not like the inventory available for purchase. I purchased what was there just because I needed something that day. The rating is for the interaction with the associate.
Sales (Ashley Outlet, Atlantic Blvd, JAX, FL)
& Customer Service Associates are friendly, professional and approachable - they went above & beyond! Delivery was on time. I received frequent updates re the delivery. 👍