I like the fact that you are at our building 2 x per day .
Willing to come in on a monthly basis and discuss the challenges and opportunities we may have .
Share photos in a way that is educating and not pointing out short falls or blame.
Willing to commit to an annual training with managers.
You are available to the client as needed if extra service is requested.
You tell me when you are coming and then you come on that day! In other words, you are dependable. And thorough. And your technicians have been very personable, forging relationships with us and our housekeeper, who is there when we are not.