I love the communication, familiarity and professionalism this company displays. They react quickly when we have issues and they stay focused on problems until they are corrected. Frantz, the tech who services our facilities, is very knowledgeable and dependable. Great job!
Excellent service! The exterminator is a professional, knowledgeable, and very thorough.
He explained everything clearly and made sure the job was done right. We’re very satisfied—no complaints at all
I get concise and thorough weekly updates of the status of our facility, noting areas of concern and situations that need correction to keep our facility rodent and pest free. All technicians and associates are polite, courteous and always a pleasure to work with.
It is all about timely service and the ability of your tec to prevent issues but when an issue comes up the ability resolve it quickly. Jorge Mojica does that for us, he has great job knowledge and customer service skills. The staff has at both the hospital and nursing home know Jorge and have confidence that he will do whatever it takes to resolve any issue that comes up. Because he has been working at St. Catherine's for the last 10 years. Jorge has done a great job when we had a big issue with bed bugs also the dog and handler are great too. If there is anything I would say needs improvement it's that there is no one from your management team who we can contact in an emergency. That ended when Stephen DuBon who was our account manager left.
[NAME REMOVED]
Director of Environmental Services
St. Catherine of Siena Hospital and Nursing Home