Everyone was extremely helpful and friendly. They worked with me to make sure my bike was the right fit, dialed in and exactly what I needed. I also love the warrantees on products. The environment felt like family and friends. without the pressured up sales. Emails and text have been sent to check on my growth with the bike. It feels personal and the attention to detail is appreciated.
The staff in the bike repair shop are both highly competent and very professional. Although we have lifetime free basic servicing, they refuse to accept even tips.
Everyone was friendly and helpful. I had bought my bikes many years ago and they still honored the lifetime service guarantee I had received when I originally purchased the bike. Thanks.
Highly knowledgeable team - both on the sales floor and in the shop. Patient about explaining the nuances of bicycle construction, components and maintenance - very encouraging when making a purchase in excess of $5k. Sensible approach to sales - no pressure but logical steps. Overall, the team at Ansley Atlanta Cycling has the customer and the customer experience in mind - the most important attributes for a local bicycle shop!
Top of the line bikes and customer support was top notch. Keelan did a great job explaining the capabilities of the bikes which helped me make an informed decision. I’m stoked about the bike I choose. I’m finally Trek owner! Thanks Keelan for all of your help.
I just moved from another state and need a new bike shop here. From the moment I walked in I was greeted with multiple employees who were both so helpful and kind. Good exactly what I needed.