I would like to single out the service department for its willingness to help me understand the nature of a problem I had with my wheelset. The kind of cheerfulness I experienced is not something I would take for granted.
I went in there randomly because it was close to another place I was going to visit. Stopped in and asked how much for bike fitting and I had my bike in my car and got a fit on the spot. They were very knowledgeable and was also able to give me spots to ride in groups. Would go back to purchase more items and recommend friends
Walked in the door, and Phil came up quickly to help me. He recommended a range of bikes that would fit my needs
Showed me bikes at several price ranges, let me test ride 3 separate bikes, remembered me when I returned the next day. Super nice staff, facilities, and bike selection.
The staff is so knowledgeable and helpful. I have probably been in 5 or 6 times in the last 5 months, and they were able to resolve all but one of these within minutes.
The bike was due some TLC. Therefore, I had a tune up performed with some additional work that needed to be done such as the bottom bracket. Rode the bike the first time and it was like brand new!! Great job by the team!! I'll be back for sure.
The team was amazing assisting me picking the best bike and bike rack for my needs and success. They educated me operation, safety of the bike and using the rack. Thanks to Doug, Bill, and the enjoy team!