I love being picked up and dropped off at my car. My driver even loaded my suitcase in my car which was unexpected but very much appreciated. I also love being able to make a reservation and scanning to enter and exit the lot. The receipt is emailed to me so I don’t need to worry about losing it or a receipt printer running out of paper.
I’ve used the service for two trips and have been extremely satisfied with the service provided.
Usually, the pick up at the lot is quick, and I like that the attendant when you enter tells me which row to go to so I don't have to drive around to find a spot.