Ava was super friendly and helpful making arrangments over the air for our ground transportation needs. She had the pax vehicle planeside and got us a crew car for lunch. We will be back for sure.
Excellent customer service. Line service was very helpful when we landed. Lobby area is under construction but Ava from front desk walked us through and guided us to the well stocked and pleasant lounge area. All of this is much appreciated. Thank you.
Both front desk ladies (morning when we came in and morning when we left) were fantastic. Thanks for the use of the crew car!
Fueler and line lady did a great job with the dishes and getting us the fuel and catering and ice we needed in a timely manner.
Thanks again 133qs
Atlantic Aviation at KABQ is by far the best FBO experience I've ever encountered. The service is always prompt and top notch. All the personnel, rampers to CSRs, are unfailingly courteous and professional. Eva (the BEST), Emily, Layla, Anhelika,and Cheryl answer the phone with cheerfulness, and they always greet me with a smile when I show up.
The staff are always very friendly and helpful, no matter what time of day (or the middle of the night). Emily, Eva, Angelica, Carlos, and everyone else are a great team. We seem to always be thirsty and hungry, so the cold water, hot coffee, and snacks are SO appreciated. My favorite drink is the Zero sugar Dr. Pepper- my partner loves it as well. I love that you have fruit! We are looking forward to the completion of your renovations. In particular, I am excited about the fancy water machine and popcorn! Our pilot Dave loves ice cream sandwiches. And Richard loves the Bugles! Thank you, Atlantic!
We regularly use Atlantic SunPort for fuel and our company rents hangar space here with Atlantic as well. The employees are always friendly and extremely professional, offering help in any way they can. The fuelers and service staff are prompt, prepared and always ready to get us fueled and back in theair for our next medevac flight. The ladies who compose the office staff bend over backwards to ensure our needs are met and always have a smile ready for us.
Fantastic work by the entire team at Atlantic ABQ yesterday handling multiple simultaneous departures. Made us feel welcome and kept up with major workload. A+
We were just a quick-turn enroute to HHR. Called ahead and aircraft was serviced promptly and properly. Staff was very friendly and accommodating taking into consideration the significant amount of remodeling in progress. Our total turn time (block-in to block out) was 35 minutes. .
Line crew is consistently excllent and safety conscious. The front desk is super helpful. I arrived today at the same time the International Pow Wow was in town and there were no hotels to be found. Emily at the front desk went the extra mile in helping me secure a hotel at a reasonable cost. Emily definitely rocks when it comes to customer support. Great hire.