We had a very difficult passenger and your counter employees recognized my situation and put us in overdrive to get us out of there. With the expedited survive we all survived the drama. Thanks again for the help. First time in 40 years dealing with this type of situation.
Overall great help from the line, front desk has been great with quick turn on paperwork. During the rush periods could use a couple more people helping on the line - took way to long to get fuel and GPU and it obviously impacts our departure time with PAX. Everyone is friendly and always ready to help - when available.