Everyone is so friendly! There were zero rental cars in CLE and Max managed to make one materialize for us. I’ve never walked into this FBO and been welcomed by anything but smiles. The ramp guys are all fast and efficient. It’s always a good experience here.
Ramp associates, always on time, efficient and helpful, guided by Max and Mickey, always cordial and concerned for our missions. They truly care.
Bob Dell Colli / Capt. Transmedics
Staff was very friendly and accomodating. They had mothers day cards and a gift basket which was perfect since I didnt get my wife or mother anything yet. We had a static display and they were able to put us in the hanger before it started raining.
The staff was extremely responsive and helpful. We needed last minute hangar space and the team executed flawlessly. Additionally, there was a fun and playful atmosphere while still ensuring our professional needs were met. Lastly, the Mother's Day gift basket giveaway was fun and rewarding!!
Excellent and quick service from the lines guys . The second we parked a fuel truck and lav cart were already waiting to service our plane. Hands down the fastest and best service I’ve seen in a long time !
Whn i called in range the CSRs had already prepped for our arrival and knew to have our passengers' car planeside. A little thing bt it was really appreciated.