CSR’s were excellent. Extremely attentive, and thorough. Great attitudes.
Line service was on top of everything. We didn’t wait for anything and attitude was great.
We were properly greeted by a marshaller standing by to park us. He helped with our large baggage compartment unloading and took our fuel order. The counter staff were pleasant and efficient. Helpful and courteous in every way.
The staff, from the reception desk to the line crew, is always very welcoming and professionaly capable. We trust the crew to handle all of our needs with our jet and our turbo prop.
The line service crew was prompt, attentive and friendly. They got everything done that we needed from them quickly and efficiently. The FBO is attractive, clean and staff is friendly.
Everyone was great. The only hiccup we had is they gave all the Atlantic rewards to my co-pilot. They were able to get this corrected quickly. Other than that, it was great!
From the time we arrived with aircraft 856JS and our rental car was waiting planeside to helping us get underway after a strong snow storm greatly impacted our aircraft, the HDN Atlantic staff was absolutely superb! Amazing customer service…thank you!