Atlantic Aviation JZI Googlemaps

   529 Reviews
2742 Fort Trenholm Road
Johns Island, SC 29455
843-559-2401
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Recent Reviews:


Great
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Excellent customer service, friendly staff, always willing to help. We have been through this FBO several times and the experience is always TOPS! The only place to stop coming through the Charleston area!
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Always a superb experience. Responsive and qualified line techs and CSRs. Makes our job much easier.
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The gentleman on the ramp early morning, Monday 7/7 was fantastic. Very helpful, went out of his way to help us clear our windshield of accumulated dew.
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The BEST experience ALWAYS
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Always ready for us and super nice. Antoinette is awesome CSR!!
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Great service and line crew. Tradd is great!
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Coming into JZI is SALWAYS a pleasure. All service were quickly ans SAFELY address. These folks are the best! Coming here is like visiting OLD FRIENDS.
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KJZI provided excellent service. We arrived early in the morning for a passenger pickup. Upon arrival and departure we were promptly handled. The staff even tracked me down, waiting for my passenger out front, when my passengers arrived via the car gate.
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Everything was wonderful expect the line guys. They were rude and not helpful.
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Always great service.
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Great ground crew!
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Always a happy face and good service
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Even during a busy rush, every one of the employees worked hard to make sure everyone was taken care of.
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Seem to be a bit short staffed on the line. Very nice staff despite the extra workload though!
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Prompt friendly service
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Great front desk, and quick service. One point of negative feedback: Airplane marshaling was non-standard. It's incredibly important that the interaction between me as a pilot, and the ground personnel doing the marshaling be standardized. Non-standard movements / signals / etc add friction and confusion to a critical period of flight ops. Put plainly: the line man never gave "align on me", he walked towards me, waving his arms in a non-standard way (that I'm certain he thinks makes sense and is helpful), sort of swiping his arms along the ground and then in the air... but without "align on me" it's literally impossible for me to know which way he wants the nose pointed / which parking lane to take. We sat still for a min or so while he waived, waiting for the correct and simple signal that never came. If I'm outside of the line, literally all I want to see is a rigid lineman doing align on me, that tells me everything I need to know without any confusing BS. The interaction was frustrating. But... I can tell he's enthusiastic, and was trying to be helpful, just PLEASE give the dudes the proper training and hold them to the standard. I'll be back... and I promise I will still care about standardization, I will notice, and I will let you know.
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Antionette and Ashley were GREAT!
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Great customer service
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You have a great staff at the front desk!
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