We had a charter customer who had just had a medical proceduire and was not able to walk far. The aricraft he was using was too large to get too close to the front door so the team came up with a solution for this long time customer. We appreciate their efforts!
Line service was very attentive, got everything we needed on the first interaction. Billing was efficient. CSRs were very welcoming and took our requested orders easily. Communication from all personnel was superb!
We arrived at about 0330 and the crew did a great job taking care of us and the passengers that were changing to a different plane after dropping one passenger. Very pleased with the service they provided.
Line staff was ready for us when we pulled in and provided quick service. The CSRs were both very friendly and engaging when we walked in to the lobby.