Went there to pick up an elderly couple to fly them back home. Upon arrival the line guys were very attentive and friendly. They got our GPU and fuel in a timely manner. Had to wait for a while for our passengers, but the entire staff was very engaging and we had great conversation. Once the passengers arrived we realized that we needed a wheel chair, which they immediately made happen along with a few medical supplies.
Snack selection and coffee/creamer options could be much better, but the staff totally made up for that.
Our dispatch did not reach out to Atlantic ORH, so they were unaware of our arrival. Even without the advanced notice, the service was great and we received fuel and a GPU right away.
Very friendly and helpful staff. Appreciate the snacks and beverages, especially on these hot summer days, and they have been very accommodating with us and out aircraft.
Our experience at Atlantic ORH was outstanding! The CSR's were very polite and helpful in all aspects of our stop. Kenny also found that a static wick was missing of of our G280, We already new about but I just want to commend the level of detail and concern he had during his pre tow walk around! Great job to the whole crew at Atlantic ORH!!