My ground handling requests are always answered promptly. The customer service representatives and supervisors see that my flights are taken care of. I very much appreciate the assistance and attention given to my team aircraft and crew.
We diverted into PIT because of weather. The Atlantic team was very accommodating and patient while we figured out the best course of action fir the crew, aircraft, and passengers. Despite the weather, the team used good safety decisions to ensure we were taken care of during the storms. Thank you so much for all you all do.
Please do not share this comment publically to promote Atlntic Aviation PIT, but please know how much we appreciate you guys.
Outstanding service all around, Melissa, Jackie, Cheryl and the entire team always do an amazing job. The customer service is excellent and the line guys and hangar support staff are always on top of everything.
Karrie is phenomenal at her job! She greeted us with a warm welcome & was prepared with knowing our departure time & catering order # for the next day. Karrie proactively requested our award info and our AC services. She aimed to help us with a ride to our hotel with Lune Service, shuttle then uber.
One of the best experiences I’ve had at an FBO in my 4 years of aviation.
Quick lav dump upon arrival during very cold weather. While a hangar was unavailable overnight, once a space opened up, the line got us in the hangar so the plane could defrost without having to de-ice on the ramp.