The staff was very professional and the facities were top-notch! The ramp crew took very good care of our airplane and helped the crew load and unload the catering items. I am consistently very pleased with your product!
My experience at the KPIT location was very professional. However, the policy of NOT having on hand cash from the CSR's is disappointing. As pilots we enjoy tipping for line services. But, sometimes we only have larger denominations of bills and need to break them down. The "No Cash" policy can hinder us from rewarding line services. I feel this policy should be rescended.
Thank you to the Atlantic PIT customer service team for finding me a pin back for my pilot wings after one had fallen off on an earlier flight! Your assistance was greatly appreciated!
Keep up the great work and support for the flight crews!!
I have become accustomed to the friendly employees and top-notch service that usually comes from Atlantic Aviation locations, and this one was no exception. Line crew was expecting my arrival and knew exactly what services I needed already. They were prompt to ask if it was ok to top off on a different day due to the lightning in the vicinity. They even were kind enough to give me a ride to the hotel. I will ALWAYS choose Atlantic Aviation if there is an option to at an airport. I do wish my plane was brought closer to the door for my departure but being just a light twin, I have come to not expect this to happen often.
Happen to be PGA weekend, a lot of amnesties for crews. The staff very attentive to taking care of us. The staff helped us expedite all our needs to be ready to depart when pax arrived.