Staff was exceptionally professional and friendly. Transited there twice in 2 days and they always provided timely and efficient responses to other our service requests 😀
The customer service was excellent for us. The line people were very helpful. Sheila Reilly was super super helpful at the front desk. She deserves a raise!!!! :)))
Management-
Aysianna & Sheila were simply amazing. Very friendly and attentive to our needs. They greeted us with a smile and were very professional. Date visited: 3/19/2026, Tail: N860JS
Thank you,
[NAME REMOVED]
Captain 560XLS
Flyexclusive
G.O. was friendly with a smile, Sheila H was bright and friendly at the desk, Manny was marginally helpful. We waited longer than we should have for fuel. Prioties were slightly skewed with timing
Sheila H is amazing. Had a wonderful smile and greeted with some grace. I felt such warmth and look forward to my return. She even provided a coloring book to bring my to my nephews and nieces. She is the epitome of an employee. Thank you so much!
Being greated by Sheila and Aysianna in the lobby has been a great pleasure and experience at Atlantic Aviation at KPNE. I have never experienced such a friendly and welcoming crew!