We’ve had many movements into KSJC and have always used Atlantic and have been very satisfied with all services. Having said that on our last visit however we were concerned about meeting our departure time.
Everyone that helped me with my flight was prompt and professional.
The CSR knew my name and address me by it.
The owner called me in the afternoon and requested to leave early.
I called Atlantic KSJC and asked if they could have the plane pulled up and a fuel truck standing by.
Rita and Alison were tremendously helpful. They went out of their way to help us with getting a vase for a floral arrangement. The arrangement and vase were critical for a surprise birthday celebration for our client on our aircraft. We couldn't have done this without your team. In addition, Alison made sure we had our needed servicing in a timely manner while she also helped other guests. I can't say enough good things about your staff!