The customer experience was wonderful!
My main complaint has issue with the baby grand piano. Why is it under the stairs? Its cramped, terrible acoustics, dirty from the open stairs above, and does not lend itself to be the beautiful centerpice it is. Please consider moving it to center stage in the lobby to allow it to truly sing visually and audially.
We had a wonderful experiemce from landing to departure. The line crew was right there and very helpful. The front desk staff was kind and helped with all our request. Kendra and Vickie were wonderful and so very helpful. We look forward to coming back soon.