Your staff is friendly and knowledgeable. I chose to use one of your personal trainers, Robin Gilbert, which was a rewarding decision. I am a first time user of exercise equipment and she is very thorough explaining how to use the equipment as well as how it works various muscle groups.
The teachers are wonderful, and the class options are great. My only complaint is if you are not able to sign up for a class immediately you will not get in. Wish we could allow more people in these classes. The front staff are always smiling and offering to help.
All the programs at the Y are great. I love the classes, instructors, and the people.
Some of the classes get too crowded because more people are in the class than signed up.
One suggestion: Reroute the parking lot so traffic goes in one direction.