The front desk girl was friendly answered all my millions of questions. The guy working in the groomer area was also friendly and helpful. One thing that stuck out to me was how clean this store was. I have been to another location and I didn’t have the same feeling. I live near the airport and chose the Aurora location as it is closest. I will be back to the Aurora location for all my three dogs needs.
Sara keeps my dogs in beautiful shape. Golden retrievers come with a lot of fur. One of my dogs has high anxiety and she takes good care of him! They like their Spa day!
Staff was very welcoming and attentive to my nervous dog in store. Although she is not akwats the friendliest they gave her the same attention as other pups, ensured she had a good experience and made her a shamrock pup cup. We've always been pleased with staff interactions with our difficult pup. The clerk even recognized our names as auto delivery customers. Felt like very valued clients.
I have health issues, every time I come in together food for my dog they will carry it out to my car for me . They are very kind and care about their customers.
I have been wanting to change the dog food. I’ve been using to Dr. Marty’s brand Cat was unbelievably helpful in recommending different products along with Dr. Marty’s dog food, and I appreciated her helpfulness and knowledge of your products.