You are conveniently located to the airport and have always had space for me when I've needed to book. Also, your staff is quick and friendly. They have always been careful with my luggage and quite courteous. Early Dec., I when arriving at the airport, I was directed (by the employee at the front gate) to turn down the row which I did and go down toward the end and park. The shuttle picked me up right away and we were off. When I returned a week later I was charged for premium parking, saying I parked in the wrong place. I had no choice but to charge it, as it was late and nobody was on duty and I could not leave the lot. The following day I sent an email to The Parking Spot explaining what had happened. I heard back within two days and was given a refund for the amount I was overcharged at the lot. Other than that incident, everything has been great with The Parking Spot!
Very easy to make a reservation and pay in advance. Excellent facility in Austin. I was please with the ease of entry/exit and the bus drivers were awesome!
Easy to use - love the scan in/out. Friendly staff. Easier to get in/out than the airport lots and shuttles were readily available for transport. Covered parking was a big bonus
It has covered parking, someone is there to help with the check-in and out. It is also convenient, right off of the highway. Van drivers are always nice and helpful.