Generally a great experience. I have been parking at Austin West for years. Only recurring hiccup is when eastbound on 71 if I am in a left lane it can be really hard to get all the way over to the right and into the facility if there is alot of traffic coming from the west. Otherwise, great facility and friendly pickup drivers.
An American Airlines flight caused us to have a 5 hour delay coming in to Austin. It was well after midnight when we arrived at the terminal. We were taken care of by your attendant, who was very helpful and friendly at that late hour.