The ease of making reservations and convenience of parking and being shuttled to the airport. Also, the rates are very reasonable. We have used the parking spot for several years and have referred our friends and family members. Thanks for the great customer service!
Parking at Austin-Bergstrum International Airport is unworkable. We now regularly reserve our spot with The Parking Spot. We are assured days in advance that we will have a safe, secure place to park at a reasonable rate. Thank you, THE PARKING SPOT WEST.
I like that I can make a reservation on line and check in easily. I love that the staff were all friendly and wanted to be helpful in any way possible. I like that the garage is covered, well lit and has good sized parking spaces. I was very grateful that the van was there when I arrived late at night and that the driver waited for me to get to the van before leaving. (I am a very slow walker so I appreciate extra kindness very much.) The entire experience from arrival to departure was smooth and very reassuring for an older woman traveling alone. Thank you!
I like the convenience of being able to book my spot online, and when I get there a spot is ready and waiting for me. I like the convenience of the shuttle dropping me off and picking me up st the airport. I also appreciate knowing my vehicle is safe while I’m away. I always use the Parking Spot when I need to be away, and I will continue doing so. Thank you for doing what you do, and keep up the good work!