Covered parking, friendly and courteous drivers who loaded large bags into our vehicle, and complementary water. Best of all, a team member that quickly corrected an overcharge on my parking stay at the exit gate when the automated system thought I had parked in an area outside what I had purchased. Well, done, Parking Spot West team!
Ease of access from highway. Prompt pickup once parked. Assistance loading and unloading luggage. Drop at airport near airline counter. Water at checkout station.
All staff was professional and courteous. I was traveling alone with my 3 kids who are under 10 and everyone was helpful and mindful of them. I also liked that even though we had a delayed flight and we landed after hours. When we exited the airport, there was already a shuttle waiting. We were all tired from the delay so not having to wait more than necessary was great.
Proximity to airport and ease of getting to it from major highways. Although there are times when I have waited, I generally find bus availability upon my return to be expedient.