The quick shuttle pluck up. We also had an issues with our discount. Not only did the manager fix the issue it was less that what I was even quoted. He also fixed our issue in a timely manner. So thankful as we were exhausted after our trip
I like being able to reserve a space ahead of time, although I have never encountered a problem with just showing up. I appreciate the discount for being a (fairly) frequent user. Appreciate the short wait time for coming back to the lot from the airport. Your drivers are always courteous and polite.
The atmosphere is friendly and helpful; appreciated by stressed travelers. The pick-ups and drop-offs are always timely. My regret is there is not a real cashier to take payments at check out. I am old and do not use credit cards or a smart phone. It is difficult to make a reservation as well. I do not own a computer. My telephone is on a land line. A senior citizen discount would be appreciated. The entrance to the business needs more signage much before the turn-in. Two cars nearly hit me the last time I tried to get into the correct lane to get to the entrance driveway. I don't know if the Parking Spot can do anything about the earlier signage to warn customers, since there is no longer a turning lane.