The B&L people were knowledgeable, believe in their products, and I saw they were very busy because of that.
I purchased an e-bike because age is beginning to catch up to me. I didn't want a bike with a throttle that would just push my carcass up hills. I wanted something to assist while I was peddling up hills or facing hard winds. I'm not dead yet and don't want to be; so exercise feels good and necessary. After researching e-bikes from really cheesy to ones that were iron clad and would require several house payments, I found some that would work for me. I tested several and came to the one I purchased from B&L. It still cost about the same as my first car but, I believe I had purchased a bike that is quality made and can be backed up by B&L's good service.
I have biked around the Snake River Canyon hills for the past three days and still believe I made a good choice. We have rattle snakes around here- Do they make an optional snake guard?
So far the bike has demonstrated what I wanted to see in a crossover e-bike. It's only been a few days, I'm very happy now, in about a year, I'll give an update. To be continued...
The staff are very knowledgeable and helpful! I know almost nothing about bikes, but wanted to buy one that would last forever. The staff were very helpful in suggesting what would be a good fit for me. Cody was such a gem in helping me test ride different bikes and adjusting the seat height until I was comfortable. If you’re willing to spend the money, I highly suggest stopping in!