I felt very well taken care of by a knowledgeable staff. The bike felt like it had been well with revitalized after getting its repair. I felt a little spoiled.
Service is great. Very clear about what needed to be done to the bike and simple effective communication. B&L are my tribe man, this is why we buy bikes from them, good products, effective service.
Knowledgeable and friendly staff. We went in a few times looking for a bike for my daughter and each time we went in, there was no pressure to buy the bike and the salesperson/tech was willing to answer any and all questions we had.
I came across B & L Bicycles on instagram. Brice’s posts are epic and knowledgeable . I have purchased a number of his unique bicycle parts art pieces. If I lived near Pullman , B&L Bicycles would be my go to bike shop .
The technicians in the shop are always very nice and helpful. Yesterday, I took my bike in as it had a flat tire. It was looked at right away and was fixed in 30 minutes. I have been going to this shop for many years now and I have always been very pleased with the service and products provided to me. It is so great to have a shop like this in Pullman.