I like the staffs low key approach to sales,.
They are very helpful in explaining the differences in their bikes and racks.
Their mechanics are very accommodating in providing estimates, explaining repairs and helping the customer.
I am a very satisfied customer.
Very knowledgeable staff. Always a pleasure to take the drive to go and visit the store.
Very friendly atmosphere.
Service is still the standard at this business, it’s nice to see.
Definitely am keeping my business there, and always recommend B&L Bicycles to all my friends.
Very Well Done
Thank You
B & L is the place to go when it comes to bicycles. Brice knows his stuff, sells great products, and can fix anything. He took my 24" unicycle and made a 20" off center /eccentric wheel unicycle with some respoking wizardry. Normally it would take a custom circus eqipment builder to do that! His artwork is really something too! He made a really cool tarantula for me by welding together bicycle parts! He also welded a unicycle and rider figure for me. He is a positive guy who always has a smile for customers. Its a pleasant experience to do business with B & L Bicycles. I highly recommend!
Loved the Immediate service when I had a time crunch, and the technician went above and beyond, checking and adjusting more imponente than those I needed repaired, wi the out charging extra.
I doubt you could find a better bike shop than B&L Bikes in Pullman! Locally, family owned and 100% dedicated to making sure you get the right bike to fit you and your riding style. Their employees are competent and friendly. Their service is fast and efficient. I’ve been a customer for more than 15 years and still happily riding my bikes!
This shop and staff have a VERY friendly vibe. Each and every time I visit; a hearty "HELLO!" and smiles galore. The sales staff is knowledgeable and informative. The repair team is quick and dependable.
With more than 50 years riding bicycles (...and a few as a semi-pro...) I can tell when a shop is a thing of passion. B&L Bicycles is such a place.
Also... make sure to take a close look at the collection of bicycle history which surrounds you. :)
All-in-all... B&L bicycle shop is a nice alternative to todays rush, and a throwback to the way bicycle shops SHOULD be.
I've bought five or so bicycles at B&L over the years. I could buy bikes for less elsewhere, but I keep coming back because the service is prompt and excellent. It's nice to do business at a store where the people know who I am.