Service is great. Very clear about what needed to be done to the bike and simple effective communication. B&L are my tribe man, this is why we buy bikes from them, good products, effective service.
Knowledgeable and friendly staff. We went in a few times looking for a bike for my daughter and each time we went in, there was no pressure to buy the bike and the salesperson/tech was willing to answer any and all questions we had.
I came across B & L Bicycles on instagram. Brice’s posts are epic and knowledgeable . I have purchased a number of his unique bicycle parts art pieces. If I lived near Pullman , B&L Bicycles would be my go to bike shop .
The technicians in the shop are always very nice and helpful. Yesterday, I took my bike in as it had a flat tire. It was looked at right away and was fixed in 30 minutes. I have been going to this shop for many years now and I have always been very pleased with the service and products provided to me. It is so great to have a shop like this in Pullman.
Knowledgeable staff about all things bicycles and transporting the bicycles. Highly recommend. It is nice to visit face to face to learn all the different choices in bicycles.
The person that helped me in the shop was very nice and easy to talk to. The bike works great and is in great condition, despite being used. Would definitely recommend.