The staff are really lovely. I felt like I was presented with options without being pushed or anything being upsold to me. I also appreciated the sort of tips and tricks that the staff member dropped in about riding, safety, and security of bike riding.
The staff knows their bikes and can explain the difference between them. The salesperson knew how to operate the bike and gave good instructions to me. They allowed me to take a long test ride to make sure it was the bike I wanted. Upon purchase, maintenance was clearly explained. A friendly and knowledgeable bike shop. BUY LOCAL!
B & L is the best bicycle shop I’ve used! We moved away a few years ago and have yet to find a local shop that is as knowledgeable, personal and extensive in the services they offer.
Very friendly and knowledgeable staff on phone and in store. Well worth the drive from Coeur d’Alene area. Bought Lake shoes that fit my needs perfectly and Bryce answered all my questions. I have been into cycling a long time and so has the store w a lot of cool and rare bikes that each had a story; a lot of fun! B &L has a new customer.
I can count on you guys making good recommendations and having good quality parts and accessories. Like getting camping equipment at REI. I feel like you’ve already done the research so I don’t have to.
Zach got my road bike in tip top shape in time for a family ride on the Trail of the Coeur D'Alenes. Got it running great and really enjoined my weekend ride without having to worry about the bike letting me down.
Employees were knowledgeable and very low pressure. When I needed service, they were happy to help and provided additional information that they thought might benefit me in my decisions.
Incredible service! Brought my bike in for a tune-up before a 70.3. Everyone was very pleasant and professional, the communication was not notch, and the pricing was fair. I needed the work done quicker than was reasonable, and they were able to accommodate! I would highly recommend!
The supply of products are good, and quality is also high end. I have a lot of confidence in the expertise of Brice and we have enjoyed working with him. We feel very blessed to have a great bicycle shop this close to our home. In this day of internet sales I really appreciate being able to touch, look at and ride their bikes. Also having Brice give us his advice is invaluable, he takes a lot of time walking us through the decision process.