Very friendly service, reasonably priced. Apparently good workmanship, though I haven't done a 100km ride yet.I like having an email with all the parts listed.
I liked your service this time but was more than mildly surprised to hear that the chain was loose.
My Brompton had been ridden only three times in total before I brought it back for its second service this Saturday 3rd August 2019. Given this fact, shouldn't the looseness of the chain have been picked up by your staff all those years ago when I first brought it to you, so long ago you didn't have my details on your computer? I think so..... given that the chain would only loosen through regular cycling, which I found I couldn't do with only three gears. So it sat folded up in my hallway for more than a decade.
You were very responsive and helpful, ensuring my bike was ready for Sunday when I advised I’d need it for, despite this being short notice and needing to order the parts in from your supplier. Thank you!
I’ve been using Balfe’s for years. These guys always go the extra mile! Incredibly helpful, great service, really know their stuff. And their prices are always really good. There’s nothing they can’t - or won’t - do for you. And to top all that they’re all really smashing blokes. Always support your local bike shop. They won’t let you down!
Greg