The transfer buses are very efficient. We have never had to wait more than a few minutes. The buses are clean and the drivers are very friendly and helpful.
The staff is wonderful. They get you back and forth between the Terminal and Parking lot very quickly.
They help you with the bags, pick you up at your car, and bring you back to your car quickly. They always have a big smile too.
We had amazing drivers who carefully but quickly got us from vehicle to airport (and back). They were kind and helped with our bags, as well as starting small conversation making us feel welcome. CJ was very informative on the drive to the airport, so we knew exactly how to get back to the shuttles when we returned from our trip!
It was such a joy to be picked up at our car, have our luggage loaded on board by someone else, and deal with a delightful driver. My first experience was the best!!
The positive service from all of the workers. I am old, and have not used Parking Spot since before the Pandemic. So I could not easily remember all of the procedures. (scanning code on the print out, keeping my printout until I returned), etc.) The women who helped me at the entrance /exit kioskswere so patient, kind and helpful with me.
The driver was helpful and informative and reassuring that I would be able to find them on my return trip.
I really appreciate this service aspect of The Parking Spot.