The shuttles run frequently and are in a convenient location. The entire process is smooth from booking, parking and getting on the shuttle to coming back home.
Service is quick and clean. The driver is always available as soon as you park, and the covering available for your car is a nice touch that helps protect it from the elements as much as possible.
When I pulled up to scan my reservation from my phone there was a person there to assist as my car sits low and it is hard to scan things like that with out getting of my car. That was amazing. I didn't feel like I was holding up people behind me and she was friendly and willing to assist. When I parked my car the driver was pulling up behind me and helped get my baggage on the shuttle. This was also very helpful as I have a bad hip. When we arrived at the airport at my gate he handed me my luggage. I arrived back at BWI and my shuttle was parked outside of the location that was stated on the ticket he greeted me and put my luggage on the shuttle. When I left I had not problems scanning out and was on my way. The whole experience was amazing and I felt that I was safe and in good hands thru the trip to and from the airport. I have to say that the gentleman that drove the shuttles were very friendly and made everyone feel comfortable. Thank you for a great experience! I will definitly be using again.
The shuttle driver loaded and unloaded our suitcases both times. He was quick to pick us up when we first parked the car. We would definitely us the Parking Spot North again. Excellent customer service.