My kids and I have been into Bangtail multiple times and every single time the staff are so quick to answer questions and help! I am a newbie (I have not written a bike for 21 years!) to mountain biking, my kids got into it a few years ago and begged me to do it too. So I had a zillion super dumb and honestly laughable questions. They never hesitated to answer any of them or make me feel as stupid as I sounded lol. They truly want you comfortable on your bike and listen to what you need or want. I have now bought five bikes from these guys and brought all of them in for tuneups when needed and we are always ready to hit the trails again after.
I found an electric gravel bike at Bangtail with the features I wanted at a price that I felt was reasonable. I worked with Lukas and he was extremely helpful every step of the way.
The staff were so friendly and helpful when we were choosing my son’s first pedal bike and new helmet. When my husband and son went to pick it up, the staff were so kind to show their enthusiasm for my son’s big birthday present. The experience created a special memory for my husband and son. Thank you!