Always a good experience. One issue I have is somehow my prescription for alprazolam never did show up at the Publix Pharmacy. At least that is what they told me.
I have been a patient of Dr. Refai's now for almost 10 years.
I recently went through a series of major let downs in life. Not getting the promotion at my job was the icing on the cake. I got on the baptist my chart portal and sent a message to Dr. Refai.
I was pleasantly surprised when someone replied within an hour to my message and Dr. Refai ended up responding before noon. I felt so cared for. I ended up getting an appt the very next day. I couldn't believe how they all showed up for me. I am so grateful to have such a Great Doctor and Amazing Staff to work with. Thank you all very much.
Regards,
[FIRST NAME REMOVED]
Jenny is my provider. She is very supportive. Your staff- especially Kamri and Joy are amazing. Always busy, professional and reliable. Thank you for them.
The ability to meet with my doctor virtually is the way to go especially if the visit usually lasts 15 minutes. No travel time, no gas expense and a time saver. I appreciate continuing with the virtual visits.
As a person who’s been in crisis. I’ve been working at it. I’ve been very lucky to get a great person. It definitely helps to be able to discuss things objectively. Get help I need.