Having decided that I wanted a gravel bike built to my specifications and that I wanted a titanium frame I am glad that I turned to Bay Cycles to build it for me. Jez and Lisa spent time helping me choose components and compared Reilly titanium frame sizes to a previous bike I had ensuring a correct fit. I was consulted frequently and the bike was built exactly how I wanted it. The bike fit was something of a revelation as the saddle height was increased from what I usually had, but it seems to work well. I have had the bike long enough to do a few rides and it is perfect. I also have the reassurance that if there are any problems Jez and Lisa are only a phone call away. If you are considering having a bike built specifically for you then I can highly recommend Bay Cycles.
Very friendly and helpful good advice and didn't try to over sell I thought I needed new peddles on a secondhand bike I brought but they said they were fine so I only needed shoes, so good honest advise and would go back.
Excellent service and hugely knowledgeable. From the moment you enter you feel welcome. I have been in many bike shops but none come anywhere near this one.
I have been a customer of Bay Cycles for many years and I wholeheartedly recommend their services. The staff is consistently friendly and provides excellent advice whenever it is needed. I would not consider using any other business for my bicycle servicing needs.
I had a fantastic experience getting cleat fittings for my bikes shoes at Bay Cycles. Lisa was patient, knowledgeable, and clearly very experienced with setting up my cleats.
Lisa took the time to make sure the cleats were positioned correctly for comfort and safety, explaining everything in a way that was easy to understand. It really gave me confidence that after my cleat fitting that I would be riding efficiently without any strain or awkward positioning.
Overall, a top-quality service that I would highly recommend to any body looking for proper cleat fitting and expert bike advice.