The after sales advice and technical support is exemplary. Jez and Lisa have a genuine interest in the products and services they sell and the friendly atmosphere they portray feels like you are talking to a member of your family.
Modern bikes are becoming increasingly more technical and it’s essential that they receive the very best care in the way of regular servicing. Be assured that this will be the case at Bay Cycles.
Terry Hearne
Jez and Lisa are very knowledgeable helpful and friendly . Shop is local to where we live . Good variety of excellent products on show . Shop very clean . Will definitely recommend them to family and friends .
Customer service is second to none, all the team are incredibly professional, genuinely friendly and have fantastic expertise.
I have always received the best customer service experience, with all of my visits to Ba cycles.
I always sing their praises to all my cyclists friends.
Excellent products. Trek bikes are solid and reliable. Have been buying them for over 25 years now.
Excellent service. Reliable, personable, honest and professional.
Have always ben a bit of a TREK fan and am really pleased with the new gravel bike. The after sails service the Jez, Lisa and the Bay team offer is second to none. I have previously recommended my friends to buy and service their bikes at Bay Cycles and I will continue to do so.
The team at Bay cycles in my opinion are at the top of there game. 100 % recommend.
There knowledge & skill in every aspect of bike repair & maintenance is simply the best.
From a new tyer to a major rebuild they have you covered.
Been using there services for years now. I wouldn't go to anyone else.
Extremely friendly knowledgeable & professional.
Bay cycles is the one stop bike shop for me.
10/10. Thank you guys.
I feel really lucky to have been served by ‘bay cycle’ in within five minutes over the phone! i was sorted and ready to go without worrying anymore about that lttle problem that not many in the SW were able to assist with.
THANK YOU!
Stefano