I’m really pleased that I chose to buy local.
The prices that Bay cycles offered were competitive with online but the stand out was the service I received.
From the first time I enquired about a bike until the moment I walked out with it after my bike fit, everyone that I dealt with was so knowledgeable and couldn’t do enough to help.
I can now see the true value of buying from someone that you can talk to rather than just clicking “BUY” online, receiving the delivery and then being left on your own to work out the rest.
Whether you are an experienced rider or buying a bike for the first time, bay cycles is a superb option.
Thanks very much for all the help and for answering my many questions!
The team at Bay were simply superb. A broken spoke threatened our ride from Landsend to London but the wheel was quickly repaired and balanced, the poorly fitting tyre sorted and a work disc rotor replaced, all very quickly and at a very reasonable price , with lots of free advice.
Shops like Bay Cycles are becoming harder to find and yet are vital and invaluable suppliers of parts, skills and advice and we can't thankyou enough.
Ian and Gary, Whitby
Always a great job done, excellent service, wouldn’t be happy with anyone else looking after my bike.
Can always call on them for help and advice, about anything cycling related.
Excellent selection of products and always a fantastic service. I always feel welcome and, more importantly, tourist confident in their work and advice.
Been off my bike for while and booked in with the team ahead of getting back out on the road. The teams customer service and care for attention to detail has always been excellent and nothing has changed since my last visit - thank you
Great service, knowledge and support to get back on the bike
Very helpful and extremely knowledgeable! How retailers used to be. Never felt rushed whilst in the shop and nothing was too much trouble. Definitely recommend this shop !
Lisa and Jez are true cycling enthusiasts. They have researched their products and are discerning about what they will sell. They are so knowledgeable about every aspect of the cycle, the build the software - everything. They take the time to tailor the cycle to individual needs - they are fabulous, would definitely recommend 👍
Great advice on the most suitable bike and wheelset to meet the needs of the ridding I'm doing. Brilliant communication and bike always set up to the highest standards. Definitely recommend Bay Cycles
When I get my bike serviced there are a number of things I look for. I want a thorough assessment to identify work that needs doing; I want to know that nothing will be done unnecessarily; and I want the work completed to a high standard. At Bay Cycles I am confident that I will get all of this which is why I am happy to entrust them with the most important thing that I own.
Great local bike shop. The quality of work is professional from start to finish. No work is carried out without you being notified first. They treat you and your bike with great respect. I have been using Bay Cycles for 5 years and they have always looked after me and done everything to get me back on my bike as quickly as possible.