Having decided that I wanted a gravel bike built to my specifications and that I wanted a titanium frame I am glad that I turned to Bay Cycles to build it for me. Jez and Lisa spent time helping me choose components and compared Reilly titanium frame sizes to a previous bike I had ensuring a correct fit. I was consulted frequently and the bike was built exactly how I wanted it. The bike fit was something of a revelation as the saddle height was increased from what I usually had, but it seems to work well. I have had the bike long enough to do a few rides and it is perfect. I also have the reassurance that if there are any problems Jez and Lisa are only a phone call away. If you are considering having a bike built specifically for you then I can highly recommend Bay Cycles.
Very friendly and helpful good advice and didn't try to over sell I thought I needed new peddles on a secondhand bike I brought but they said they were fine so I only needed shoes, so good honest advise and would go back.
Excellent service and hugely knowledgeable. From the moment you enter you feel welcome. I have been in many bike shops but none come anywhere near this one.
I have been a customer of Bay Cycles for many years and I wholeheartedly recommend their services. The staff is consistently friendly and provides excellent advice whenever it is needed. I would not consider using any other business for my bicycle servicing needs.