Another satisfactory visit to Bay Cycles for servicing and advice. As ever, all was completed to the highest standard in a timely fashion. However, the most valuable aspect for me is the excellent and unbiased advice.
Amazing service and so knowledgeable.. Bay Cycles is the best of the traditional LBS. The passion and understanding of Jez and Lisa is evident in their approach to all aspects of service, bikes and cycling paraphernalia.. I cannot recommend them highly enough.. in a world of failing online suppliers and a cut price race to the bottom, they stand proudly at the vanguard; providing the high quality personal approach that we actually really need. I never feel anything but 100% looked after.
I ordered some accessories online and everything about my purchase went silky smooth and with updates by email from the seller. Couldn't really ask for more.
The customer service at Bay Cycles is exceptional. You can be assured that your bike is in safe hands and will receive the attention to detail that it deserves. Jez and the whole team at Bay Cycles are totally dedicated to ensuring you, the customer, are totally satisfied with the service you receive.
Thank you Jez and Leasa.
I am very impressed with the quality of your service. The bike is now perfect again, shinning bright and all the service jobs completed in record time. A good birthday present to the bike as it was five years old at the time of the service!
Many thanks again for looking after me.
Regards,
ROBERT WOOLCOTT.