I recently purchased my Trek bike from Bay Cycles and received outstanding service from Lisa and Jez. They are both highly knowledgeable and professional, and also very friendly.
The shop is well stocked, and is presented really nicely, so that it makes the whole experience of shopping for a new bike easy and relaxing!
I really enjoyed buying my new bike from Bay Cycles, and would have no hesitation in recommending them to others.
The whole process of buying my new bike was simple, professional and friendly. The team are knowledgeable and understanding, and recommend items which are actually required, rather than trying to upsell.
Very grateful to Lisa who spent several hours explaining things, taking me on a test ride and setting my bike up for me on collection day. Thanks again :)
Professional service from Lisa and Jez as always, their knowledge is paramount on bike's. You know your getting the job done properly with Bay cycles ππ»π΄π»ββοΈ
I required some help with choosing a new bike and after talking to Jez I ordered a Trek cycle. A week later they called to say it was assembled and ready to go .His knowledge really helped and along with a new helmet,water bottle and cage l am well pleased with the service. Would certainly recommend Bay cycles.
The after sales advice and technical support is exemplary. Jez and Lisa have a genuine interest in the products and services they sell and the friendly atmosphere they portray feels like you are talking to a member of your family.
Modern bikes are becoming increasingly more technical and itβs essential that they receive the very best care in the way of regular servicing. Be assured that this will be the case at Bay Cycles.
Terry Hearne
Jez and Lisa are very knowledgeable helpful and friendly . Shop is local to where we live . Good variety of excellent products on show . Shop very clean . Will definitely recommend them to family and friends .