There is a stability on the staff there. They know us when we come in. The records are there so that we don't have to go through a "first time" experience of filling out voluminous forms. The doctors are stable, also. We've been there enough that we know them. Usually, the wait time is very short.
I loved the patient centered approach to care. No wait time…front desk, triage nurse, treating nurse to doctor were all on point and patient with me throughout the entire time. I love it there!
Unfortunately I have had numerous occasions in the past few years to go there and I was always treated well and if they couldn't help me they got me the help I needed
Fast and efficient service with personable staff. The doctor and nurses were knowledgable while explaining my diagnoses in a way I could easily understand.
The quickness of the staff and service was outstanding. The professionalism of the nurses, nurse practitioner and the doctors were readily available to answer my questions. The room was clean and comfortable. They explained each procedure and why it was being performed.
Dr. Kara was exceptional. Sincerely I had a medical issue that required surgery. She was very thorough and compassionate. She diagnosed me accurately and facilitated me getting a very good surgeon. I’m truly grateful.
Also, the nurses were outstanding too. The sonography tech was very good as well. I can’t express how professional and good this team was.
I tried to get an appointment at my doctor's. I couldn't get in for another month. When I to Baylor Scott and white, I was seen right away. I saw the doctor got my prescription and out within the hour