Well organized and prompt treatment. Dr. Al Cardenas was very attentive and explained things clearly. Will be coming back for any future emergency room needs.
I called ahead because I had a spinal headache. I had gone to Methodist on Saturday, they said they couldn’t do anything for me because they didn’t have an anesthesiologist to perform a blood patch. After another day of suffering, I called Baylor - Frisco to see if they would have anyone to help me. The doctor called one of their anesthesiologists and he was there by the time I got there. He performed the blood patch and I felt immediate relief. I won’t be going back to Methodist ever. Baylor Frisco will be my hospital of choice should I need to go anywhere again. The staff was kind, upbeat and we had a great time laughing. Couldn’t recommend them more.
The nurse who was assigned to me was one of the kindest and most professional people. I wish I remembered his name because I never write reviews, but am doing it now because I hope he gets some kind of recognition. He deserves it, and stands out as someone who is exceeding the standard of the typical medical professional. He and the doctor were efficient and helped me get an answer for my problem and discharge quickly. The kindness/professionalism of the nurse is what stood out the most.
I have never had a hospital care so much. I got called by the charge nurse & one of my care nurses plus I got a letter from my recovery nurses. I also got called by the ER the day after I had to go. They make you feel so important & that they genuinely care about you. I’ve told all my family & friends how amazing the people are there. I am totally blown away.