I went in to get my hair done one day but there was something about my hair that I didn't like. no matter how many blow outs I had or change of color - something was always off. I could never pin point the problem. I saw Rachel to get a wash / blow out and to my surprise she saw the problem. My hair had been thinning on top and thicker underneath making my hair look and feel heavy in certain areas. Rachel asked me if i had ever gotten my hair texturized. I had no idea what she was talking about. I said no. She began texturizing my hair after the wash and at the end my hair was full of movement and so much more lighter. I was so happy! She is currently working with me on getting my hair back to my youthful days as I am in my mid 40s. i always had gorgeous thick long brown hair. I don't expect it to be long like I had it before but I do want that fullness, youthful look which she has given me back. Thank you so much! <3