Excellent company. I've been going to them for many years and experienced several different services, which I've always been completely satisfied with. From the time I enter their facility, until I leave, I'm treated with the upmost courtesy, respect and professionalism. I'm extremely happy with all the services I've had and would definitely recommend them.
Customer service is excellent I like how Derek took the time out to explain things to me and my husband and the difference with each product and pricing.
Although I was not initially eligible to participate, the dedicated staff continuously stood by my side, going above and beyond to explore every possible opportunity to assist me. Their unwavering support and commitment have truly left me grateful for their kindness and perseverance.
From the front desk, to the consultants, to the aestheticians, the customer service is top-notch. They make you feel so welcome and special from the phone all the way through you leaving the building. I love their membership plan. You'd think a company wouldn't push you to actually use it (money for nothing) but they do and not sparingly. The aestheticians (I've used various ones) are well-skilled in knowing how much and exactly where any treatment is needed. They listen to what exactly what you're after and deliver. I nearly cancelled my membership so that I could find a MedSpa closer to where I live for convenience. However, after my last visit, and after seeing the results of that trip, I wouldn't go anywhere else.
I had such a great experience at BeautyFix! The location is super convenient, the staff was warm and welcoming, and my esthetician was so friendly and knowledgeable. The treatment itself was excellent—I felt comfortable the entire time and loved the results. Definitely recommend!
I loved working with Nikki. She really was so excellent and knowledgeable.
I also love the salon and the welcome staff at the desk. For me it is all about people and how it is I am treated and they are all so lovely and generous.
I love the convenience of scheduling and all the locations. All their injectors are highly skilled and you can tell they are very passionate about what they do. My injector, Jennifer was absolutely amazing. She is patient and very informative. She understood my goals right away and I got the results I’ve always wanted!! Thank you Jennifer!!!
Mervet Falah didn’t just refine my nose—she reset my whole day. I walked into BeautyFix Med Spa on one of the hardest days I’ve had in a long time, and the energy shifted the minute I stepped through the door. The front desk greeted me by name, the coordinator walked me through what to expect without rushing, and the clinical team checked in with a kindness that felt personal, not performative. It was the rare mix of warmth and real professionalism that makes you exhale.
Then I met Mervet. She looks at a face the way an architect reads proportion—calm, precise, and deeply attentive. She listened to what I hoped for, explained what was possible, and worked with a level of restraint that only comes from mastery. Every micro-adjustment had intention. When she handed me the mirror, I honestly couldn’t believe it. My profile looked like I’d seen a $10,000 plastic surgeon—only it was still me. Balanced. Elegant. Seamless from every angle. I cried in the chair—not out of vanity, but out of gratitude. On a day when I felt fragile, I felt seen and restored.
I left with two new friends, a lighter heart, and a nose that photographs beautifully in daylight and motion—no filters, no overthinking. People keep asking what changed, and the answer is: nothing dramatic, just everything made right. That’s the magic of someone who truly understands harmony.
What stood out beyond the result was the consistency of care. The front desk was gracious, the coordinator was clear and patient, the assistants were thoughtful, and Mervet remained present from consult to finish—no handoffs, no disappearing act. I’m already excited for my follow-up—not because I’m chasing a bigger change, but because excellence lives in the details and Mervet’s standard is exactly that.
If you’re debating it: yes. A thousand times yes. In a city full of “experts,” Mervet is the quiet recommendation other experts give. Her eye is unmatched, her touch is gentle, and her results move with your face and your life. I’ve never been happier with my reflection, and I say this without hesitation: no one does it better. Best in New York, period.
Thank you to the entire BeautyFix Med Spa team—for the welcome, the care, and the follow-through—and most of all, thank you, Mervet Falah, for the kind of artistry that feels effortless and the kind of kindness that stays with you long after you leave.
I absolutely LOVE Beautyfix Medspa! Mimi is absolutely incredible; her attention to detail is truly exceptional. The moment you sit in her chair, you feel completely at ease, as if you're with a friend. Not only is her work top-notch, but she’s also a genuinely kind and caring person. I’ll definitely keep coming back for more services!
EXCELLENT 5 STARS!!!!!! My first time botox & filler was very very please with results well worth the money! SERVICE was amazing and not painful as I had anticipated. RESULTS were next day hardly any brusing no swelling! Thank you Ashlin!