Thank you Irene we really appreciate the feedback.
-Megan Padilla
February 24, 2018
Margaret Burns Uniontown, OH
I have no problems with the product or the installation, so far. I obviously will have to wait and see what the long term performance is. The only thing that I didn't like was the fact that they took up the whole driveway with the truck and equipment and I couldn't get in my garage when I got home. I had to park on the street.
1) Products last as warranted and longer.
2) Company stands behind products and warranty.
3) Company returns phone calls in timely manner.
4) Workers exhibit professional behaviors.
5) Company performs routine inspections to insure work is progressing as expected.
6) Company follows up promptly with any questions.
7) I could go on but you should experience their professionalism for yourself.
The sales representative was very informed about the product my spouse and I were interested in, but I never felt rushed for a commitment. Also took time to find out about us personally which resulted in a sizable discount for the cost. The crew was polite, clean and efficient. They cleaned up the job site when finished which was a problem with the contractor who installed our siding. Our ONLY regret was NOT knowing about you folks before we had the siding, roofing and windows installed. I highly recommend you consider some advertising in this area! We have already recommended your company to acquaintances.
Excellent customer service...needed gutter repair (tree damage) two months after original install. Est & repair completed within 1 week...kudos to Ken A. I hope LG system performs as well your service....R. Saleker Medina, OH