Excellent experience! Our group of 10 all enjoyed a scenic ride on the Olympic Discovery Trail. The e-bikes were easy to use and were a perfect complement for the trail!
We were a walk in customer coming to buy a replacement inner tube for our Giant mountain bike and asked about a problem we were having on our ride that day. Gears were skipping and the brakes were not operating properly after a tube change. It was 2:30 in the afternoon on a Sunday and the shop closed at 5:00. The bike repair staff fit our bike in and made the repairs we needed. We were from out of town leaving in two days and the got our bike looked at and repaired. The staff was very accomidating.
I've been biking for 30 years and well over 30,000 miles. I've bought bikes and accessories from quite a few bike shops, and when it comes to stock on hand and friendly and professional service, Ben's Bike Shop is on top of the list. I feel very fortunate to have Ben's in my town.
Great bikes. Great service for our quick pass thru in Sequim. We wanted to experience the ODT, the bikes and guidance were perfect. Easy location to the trail.
The guy assisting us knew his stuff and answered all our question, both about the rental e-bike and an regular bike that had some maintenance needed on it. We couldn't get the saddle on our personal bike and he popped it on no problem.
We recently purchased a Liv bicycle for our granddaughter, and she loves it! We also got her a speedometer for it, and that has made riding extra fun and motivated her to put in more miles.