I rely on my ebike for daily transportation. On Saturday I had a problem with my fork and headset that made my bike unrideable. I brought it into the shop and dropped it off. Within an hour or so I got a text stating that my bike was finished and ready to go. Your service is generally pretty fast, but this was exceptional and beyond the call duty. Thank you!
Best bike shop in Sequim, WA. I bought a bike helmet today, it was just what I needed. Last time I was here, they fixed my bike’s flat tire in minutes! Thanks guys!
Stephan was very pleasant and explained clearly what the mechanics would do to fix my 2 bikes I had brought in for repair. No surprises. Good experience.
Very friendly and helpful staff. They took time to explain what my bike needed for a tune up and gave an honest cost assessment. My bike was finished before I was expecting it to be ready.
How knowledgeable and hands on the shop personnel are towards customers. They are aware of what’s going on even outside the store and are extremely helpful.
The guys at Bens Bikes fixed my flat tire while I waited. I had a flat shortly after starting my ride on ODT near Railroad Bridge. I pushed my bike there and they saved my ride this weekend! Thanks for the quick service!!