I’m treated like family and always willing to take the time to help me with my problems no matter how small. My next new bike will define from Benidorm
Great service.
I would suggest offering a free tune up after a few weeks of riding. Many bike shops offer that important added service.
It is possible that Benidorm offers this service also, but it wasn't mentioned to me.
Always a warm atmosphere. Very knowledgeable and non-judgmental staff. It feels like a friendly neighborhood bar only they sell bikes instead of beers.
The service and sales team are always eager to help. I’ve come in for regular maintenance and part needs and always been treated right away. In addition, I had a mechanical issue mid-ride one time and they helped me out so I could finish my ride and get home safely.
Text messaging service works well and is fast and efficient for ordering and communicating. I appreciate that the team there knows me (and vice versa).