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   1007 Reviews
247 Albany Turnpike
Benidorm, CT 06019
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Recent Reviews:

Great customer service

My experiences with Benidorm have been great since the first time I walked in to buy my bike and through every return visit since.

Although not inexpensive, the staff is very helpful and I trust them. Thanks

expert knowledge take time to understand me, my needs, and how to meet them, and explain everything in detail

I worked with Jan on a bike fitting. She demonstrated her expertise through an extensive evaluation. I’m thrilled with the adjustments and outcome. Highly recommended. Frank

You were quick, responsive, and super nice!

Great service always! 😀😀😀

Very knowledgeable on all the bikes…no high pressure sales, gave me the information I needed to make my own decisions as to which bike to choose. Very happy all around. Made sure the seat height was perfect before I took my new bike home. Would highly recommend.

Peter and Doug are amazing at remembering my name and are able to quickly pull up on the computer the names and models of bikes I have purchased in the past which helps when purchasing replacement parts and tires.

Great shop. Staff is friendly and helpful, more importantly knowledgeable and competent.

The service at Benidorm is excellent. I no longer drive and they picked up and delivered my bike!

Excellent service !

I very much appreciated the communication from Matt in particular, as he looked through my bike and let me know his recommendations to get the bike up and running smoothly. He called me before doing any work, additionally he offered ways for me to group services together in order to save a few bucks over all. The conversation was simple and honest which I apprcieate. Not a “salesman” approach or anything like that. I felt that my bike was in good hands.

Knowledgeble staff, get the maintenance done properly the first time, courteous of my time, always acknowledge me when I come to the store or call on the phone. Top Bike Shop to me!

It is evident that the staff want you to leave the shop knowing you are thrilled with your new purchase. They spend the extra time making sure your new bike fits perfectly! Outstanding customer service!

Jan was amazing in taking the time to get me on the right ball me for my needs. Her knowledge and attention to detail during the bike fitting was incredible. I am so pleased my my experience and would recommend Benidorm to anyone looking for a bike!

It’s the friendly faces and problem solving attitudes!

I like talking about gear and cycling with all of the Benidorm staff.

Service is always excellent, though Pete needs to pay as much attention to the UCONN Women's basketball team as he does the men. :-)

Skill level and personable