I like the swimming pool and all the facilities with it. I’ve also enjoyed using the bowling alley.
Invariably the staff are all pleasant and do a good job.
The only minor negative at present is that some mornings rubbish in the changing rooms has not been cleared up.
I like that the swimming pool is refurbished, that there are hairdryers in the changing room of the swimming pool. I like the new gym, might be just my imagination, but I think it's bigger and it has more equipment and that the changing rooms are finally big enough with nice showers.
Clean modern facilities but I wish there was no music piped into the swimming pool - it is impossible to hear it in the environment and if you could hear it, the choice of music is not in keeping with the audience first thing in the morning.
I am a constant user of the swimming pool. I find that if I come in the afternoon, the changing area floor is often pretty dirty and the toilets are very smelly. I would appreciate if more frequent cleaning can be carried out.
The facilities are good. I only use the gym where there is a wide variety of equipment available with expert help on hand if required. I also like the fact that a number of different age groups attend including people recovering from varying conditions/injuries.
In addition the gym staff are always friendly and helpful and a real credit to Better.
All is well but for the love of god make sauna bands available for members at the check in machines. or alternatively email the code for the sauna room out weekly. Having to wait to access the frond desk to request a sauna band is most annoying and although I swim there 5 time a week and I am clearly a member some lifeguards do not give me the code to access the sauna if I do not have a band. I only use the plunge pool once after my swim!
Other than that small chide all is well.