I like your front desk stafff as they are very pleasant. On several occasion I forgot my pass as I am very forgetful and no question ask and they let me in. As far as I am concern I have not seen anything to complain about.
I missed my early morning work out because of the lockdown. Looking forward of be reopen soon.
The staff is very friendly. I like to come to the swimming pool. Hygiene is good.
I can only notify that some lockers do not have bracelets for the key.
First and foremost who ever you meet up at the reception are always very friendly. I tend to forget my card at home on so many times and they just let me in without any hassle.