Your receptionist at the desk is a cheerful and helpful person and I would like to thank her for all her help. Although I would say that some of the machines do not work properly especially being disabled I can only use certain machines.
Excellent instructors and if you are a member, fantastic value for money--it's also great that membership covers using all the Better gyms. Very friendly receptionists.
I like the space in the gym - big volume, skylight, wide expanse. I like the friendly staff, including the cleaners. I like it that special needs people also use the gym - serves the community.
I don't like:
x The fact that you don't clean inside the lockers
x The mingy showers
x The fact that the soap dispensers are only beside one of the handbasins in the women's WC
x The fact that you keep broken equipment (like a vending machine) on the floor without attention for a long time
x That you close at 6.00pm on Sundays (suggest 8.00pm)
x That you don't always communicate - example, photography while users are in the studio
Just a great gym and beautiful Victorian pool. Very welcoming and friendly, really helpful staff. Been going for years and easily the best Better in the borough.