I like having the choice of gym and pool within the same building. It's close enough to walk to, so no stressful driving.
It has a lovely cafe that provides really nice fresh food.
Staff are friendly and members are too.
The Olympic pool is amazing, a wonderful space to be in. The staff are always friendly and professional. The area is always consistently clean and welcoming.
I like that there are three different gym locations near my area and that most of the machines are relatively new and work well. All the staff are also really lovely and helpful :))
The members of staff I have come across with are amazing people: always polite even at busier times, friendly & keen to help.
The swimming pool water is always clean and ideal temperature (for me); it feels so fresh even after 50min swim. Well done!! You should be proud. Thank you - Sadly I can't use your facilities as often as I would like as I live far.
Thank you!
I like that the facilities are clean and are functioning. It's good to see that they are also maintained properly.
The online presence is a little tedious. Initially the machine on site was giving an error on email, but I couldn't change it myself online. So I had to call the help desk. This repeated as a payment failed and the subscription had to be recreated instead of updated. So the email issue occurred again.
Excellent service! Keep it up. I would particularly like to commend Paige Steel for prompt and efficient support in relation to helping with membership-related queries.
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Beautifully designed building, the competiton pool is a joy to swim in. Good opening hours. Both pools and changing rooms well maintained and kept clean. The creche is brilliant.