BETTER has a nice energy and a community feel the receptionist staff are friendly And helpful. I think you could improve on the changing room hygiene and you need a designated cleaning team to keep on top of it, otherwise it’s great. Teachers are of a high standard but availability of classes needs to be addressed as classes like yoga and Pilates are constantly full.. don’t know if there needs to be more. Special mention for Paula the Pilates teacher who is so informative and experienced and Haider, who is so positive and hardworking!! I just got back after a four month break so missed being part of this community.
I like the centre very much, in the meantime I think there still someting to improve:
1. One television in the cardio room seems not work, and one rowing machine is also out of order for some days.
2. Regarding the strength room, it would be better if more weights of 4kg, 6kg and 8kg could be placed. Weights at these levels are mostly used by people. It would be also great if an assisted pull-up machine could be placed.
3. Regarding the swimming pool, I fully understand the ladies do need exclusively-allocated lanes, but I am wondering if at the women only time (Saturday afternoon) one or two lanes can be allocated for men. I saw many times that men waiting in the changing room at the women only time.
The only thing is we live in England and everybody azz the right
some people have special arrangement that I could see
the gym is to be used
it should be
any time not controlling for special People is wrong is wrong
I love the Water Workout class. Maybe be more days a week.
The machines room is always clean. But the woman bathroom need more attention. Maybe bins inside the cabin, and posters with drawings explained to keep clean. I say drawing because many foreigners cannot read English, and I see that they are the ones who leave the bathroom dirty.
The whole leisure centre is kept very clean. It is never too busy in either the gym or swimming pool. Please note I go first thing in the morning so cannot comment on evenings. The staff always welcome you with a hello. My only small gripes are the signal does not always work on the running machines so I cannot watch tv or listen to music whilst running and the water in the spin class room is not cold enough. It is by far the best and most reasonable gym I have joined.