The classes are good. The staff are always friendly and helpful. The app booking system has improved. When I hav rang the customer services in the past the advisors are very helpful.
I like the pool the staff in the pool are very friendly alert and helpful. The machine’s in the gym need maintenance none of the cardio machines measure your heart rate and there are no staff at 7am in the morning. The staff are friendly but there aren’t enough of them when someone finishes they are not replaced. That’s my main concern.
Gym-No problems
Sauna-No Problems
Swimming-Problems. My granddaughter was not allowed admission at 1400hrs on Friday 27th December. It was adults only. Considering this was school holidays I thought it was a disgrace. I have sent you a complaint but as yet received no reply
Aerobics-No problems
Did the Zumba class with instructor Donna. Thoroughly enjoyed every second. She is excellent ! Works with all the participants at their pace.Wish they would have more Zumba classes at both the Better leisure centres in Preston