I had a great experience at York hall, there are lots of machines available, I like the fact that the treadmill were touch screen and we can connect our phone with the USB port. It is also not packed so you have the choice to use the machine you want.
There is all a power plate available!
The customer service from the the staff, their enthusiasm and readiness to help promptly make my experience of coming to York Hall very pleasant. Thank you.
We like that there is daylight. The equipment is modern and up to date.
However there is potential technology in the machines that does not function as there is no internet connection.
The staff:
The staff are friendly; welcomed at the reception on arrival. You feel safe on the premises and the staff are high profile and responsive.
The class and instruction:
I attend, the circuits and Boxfit classes on Thursday. The instructor is excellent, the main reason for my membership. As a “young at heart “ individual the classes have enabled me to maintain my fitness. The classes have an excellent atmosphere and are enjoyable .
Swimming facilities:
As I use the swimming changing rooms following a cool down swim after my gym session, I notice that the staff, keep the area clean. The staff have been observed keeping the floor area clean and the toilets. There efforts are noted, and should be thanked. The two life guards are observed in the pool area. I feel safe, again they are responsive to customers.
Refurbishment:
It would be nice if the swimming area changing room could be refurbished in the future .This may serve to attract future clients. There is a lot of choice in the market, good customer care is also reflected in the type of facilities offered.
Christmas close down.
Over the years the classes tend to close until the new year. This is when most people are in need of the excessive or have more free time to attend the gym. It would be nice if the classes run up to “as close to Christmas “ as possible and open earlier in the new year.
The team at York are brilliant Jamie, Eric Imran, kushner and all the staff are all great.I use york hall leisure centre regularly and my children do too. Thank you .
The space was clean and welcoming except for the green lit steam room that smelled like damp. The experience was very relaxing and comfortable otherwise.