I was able to book my bike in with just 2 days notice for work the dropper post which had been very sluggish. I received a message in the afternoon to say that the bike was ready for collection. The problem with the seat post had been solved.
Nick did a great job in obtaining a Specialized Diverge Gravel Bike for me despite the worldwide shortage! On collection he was able to adjust saddle and reach using my other bike as a reference. He also had the pedals I was interested in and recommended shoes that included a 30 day fit gntee which appeals as have not had MTB type shoes with SPD 2 hole cleats before (always road shoes and cleats up till now). He has a very cute mini Dachshund to keep you entertained whilst you are there, and the area around the shop is perfect for short test rides when an adjustment has been made (lots of Gravel in the car park!). Thanks Nick!
Brilliant service! Nothing too much trouble. My nee go to for servicing. The attention to detail is fantastic - took the time and effort to really find the cause of the issue…..a super thin crack on my frame as it happens! Would recommend!