The Service Team went above and beyond to locate and fix one of those really annoying squeaks that is intermittent, does not appear on demand and almost impossible to pin down. This included a ride out with one of the mechanics (in the rain) so he could better understand when and where it appears. I picked the bike up later in the day and am delighted to say that having tested it on a gruelling week riding 750km in France, not a single squeak was heard. It is fantastic to find a bike shop that is so determined to satisfy its clients.
We went to Beyond Bikes with ideas about the next bike for my son. Their expert help and advise has resulted in a very happy 10 year old who is loving riding his new bike
We are regular customers and have bought all our bikes here over the last 10 years.
Dropped in to buy 2 kickstands for our Trek ebikes and had them fitted and rear brake pads changed while we waited.Many thanks.
Great experience with Beyond Bikes - would highly recommend. I ordered a bicycle for my daughter online, when I went to collect it I was given some great advice that she would outgrow the bicycle I ordered in a short time frame and was shown an alternative which would last longer and was much lighter. My daughter loves the bike and I hugely appreciate the advice - I’ll be back again!
First time I have used BB. Very impressed by their facility with extensive range of products. Excellent service when I needed a bike assembled. Would recommend.
WFH May 25